Jesus laid down his life to
save those who hated him, he bore the sins of the entire world
so that we would have a clear path to God and life eternal.
Selfishness was not one of Christ's motives, all though most of
us in the human race think we deserve more than we currently
get.
Whether it be respect,
money, acknowledgement ...and the reality of it all is actually
very true, we do get what we deserve. We deserve to go to
Hell, but God has shown Mercy on us and gave his son as ransom
for our lives.
We want to ensure you are completely
satisfied with your purchase.
Order discrepancies must be reported within
5 business days of receipt of the rubber
material and received on our dock no later
than 7 business days from RMA issue date to
qualify for return. To insure proper credit,
all returned rubber materials must be
accompanied by a return authorization number
(RMA) marked on the outside of the shipping
container. Please call our Customer Service
Department (717.530.2124) if you need to
return an item to receive authorization. If
the rubber material is returned to us
without authorization, the package will be
refused and sent back at the customer's
expense.
Exchanges or refunds can only be issued once
we receive the item is back at our warehouse.
The customer is responsible for
transportation costs incurred to return
non-defective rubber material back to Rubber
Sheet Roll.
CUSTOM or NON STOCK ORDERS are
non-refundable and non-returnable unless a
pattern of defective workmanship in the
material is documented. We are not tyrants
in this area but we can not re-stock
material that is custom or not normally
stocked. Please call us if this situation
arises.
There is a 40% restocking fee on all
non-defective rubber material. Refunds do
not include shipping and handling charges to
or from our dock. Returned non-defective
rubber material must be in the original
unopened packaging in order to be eligible
for any refund.
If a material is ordered
and it is less than 36 Inches Wide and 50 Ft
Long it is considered a custom cut and
cannot be returned for any other reason than
material quality or workmanship, this
includes our rubber samples. If RSR
agrees to a return of custom material and
the cause was NOT due to quality, a 40%
restocking fee will be deducted for the
refunded amount.
Feel free to
email us with any questions or comments you may
have.
